| Careers |
| Customer Service Correspondent | ID# 80 |
| Westfield, Massachusetts | 3/17/2010 |
Company Information:
Today, Mestek, is a family of over 30 specialty manufacturers providing heating, ventilating, and air conditioning products, coil handling equipment and computer information systems and services.
Scope of Position:
Provide sales service to our representatives via telephone, fax or e-mail contact and correspondence.
Essential Duties and Responsibilities:
- Enters purchase orders/rep orders into Friedman
- Works with production supervisors, engineering personnel, corporate credit department, traffic and planning departments
- Issues and processes returns goods authorizations
- Handles literature requests
- Maintains booking reports
- Processes credits and manages BNC’s
- Prepares orders to be issued to planning department
- Issues weekly shipment/bookings summary report
- Assists with maintenance of website and Sales Assistant
- Filing and organizing of completed and invoiced orders
- Assists with invoicing issues and carrier claims
- Issues purchase orders for materials
- Performs other similar or related duties as required or requested
- Assists with special projects and reports when needed
Position Requirements:
- High School Diploma required
- Experience in writing orders, pricing, and blueprint reading a plus
- Must be ambitious
- Must have organizational skills and be detail oriented
- Ability to function under pressure
- Ability to use computer software, including Word, Excel, PowerPoint, & Outlook
- Must be able to get along with others
- Ability to prioritize
- Must understand company policies
Benefits:
Our company offers a variety of benefits which include Medical, Dental, Vision, Short and Long Term Disability, Life Insurance, Vacation Pay, Holiday Pay, and 401(k).
© Copyright 2006 Mestek, Inc.

