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Mestek, Inc.
Attn: HR Manager
260 North Elm St.
Westfield, MA 01085
Fax: (413) 562-7630

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Customer Service Correspondent ID# 80
Westfield, Massachusetts 3/17/2010

Company Information: 

Today, Mestek, is a family of over 30 specialty manufacturers providing heating, ventilating, and air conditioning products, coil handling equipment and computer information systems and services. 

 

Scope of Position:

Provide sales service to our representatives via telephone, fax or e-mail contact and correspondence.

 

Essential Duties and Responsibilities:

  • Enters purchase orders/rep orders into Friedman
  • Works with production supervisors, engineering personnel, corporate credit department, traffic and planning departments
  • Issues and processes returns goods authorizations
  • Handles literature requests
  • Maintains booking reports
  • Processes credits and manages BNC’s
  • Prepares orders to be issued to planning department
  • Issues weekly shipment/bookings summary report
  • Assists with maintenance of website and Sales Assistant
  • Filing and organizing of completed and invoiced orders
  • Assists with invoicing issues and carrier claims
  • Issues purchase orders for materials
  • Performs other similar or related duties as required or requested
  • Assists with special projects and reports when needed 

Position Requirements:

  • High School Diploma required
  • Experience in writing orders, pricing, and blueprint reading a plus
  • Must be ambitious
  • Must have organizational skills and be detail oriented
  • Ability to function under pressure
  • Ability to use computer software, including Word, Excel, PowerPoint, & Outlook
  • Must be able to get along with others
  • Ability to prioritize
  • Must understand company policies

Benefits:

Our company offers a variety of benefits which include Medical, Dental, Vision, Short and Long Term Disability, Life Insurance, Vacation Pay, Holiday Pay, and 401(k).

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